Barista - Moon Tower Cafe Job at AT&T Hotel & Conference Center, Austin, TX

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  • AT&T Hotel & Conference Center
  • Austin, TX

Job Description

Our AT&T Hotel's F&B Team is looking for their next barista for our Moon Tower Cafe at Rowling Hall!

Summary: Responsible for taking orders from customers and expediting coffee-espresso drinks and related food and beverage items. Handles food according to HACCP guidelines and is aware of minimum standards for a quality food service operation. Adheres to standard recipes and plating/portion guidelines. Responsible for accuracy of all assembled orders, maintaining par stocks, ordering supplies and rotating product for maximum quality. Interacts with customers and other employees in a friendly and courteous manner.

Supervisory Responsibilities: This job has no supervisory responsibilities.

Essential Duties and Responsibilities: Include the following. Other duties may be assigned.

  • Maintains accurate production pars and inventories in the customer service and             merchandising areas.
  • Prepares espresso orders for customers and catering using standard measures and      recipes.
  • Completes production and par lists, pre-meal checklists, requisitioning and waste lists.
  • Adheres to policies and procedures to ensure consistency in the guest experience.
  • Enters orders accurately into the POS devise, accepts cash and charge payments.        Accurately makes change.         
  • Follows standard procedures for making refunds.
  • Responsible for all assigned change funds and cash receipts ensuring that the cash      drawer is in compliance with overage/shortage standards.
  • Required to replenish condiments, beverages, and general supplies while    maintaining cleanliness of service area.

Food Safety/Sanitation

  • Responsible for ensuring proper presentation, portion control, and maintenance of           proper serving temperatures – follows HACCP standards
  • Maintains sanitation and orderliness of all equipment, supplies and utensils within work area
  • Handles foods items appropriately during preparation
  • Ensures proper food preparation by utilizing approved recipes and in following     prescribed production standards
  • Keeps display equipment clean and free of debris during meal service as assigned
  • Cleans equipment, as assigned and in a timely fashion
  • Cleans workstation thoroughly before leaving the area for other assignments

Customer Service

  • Represents company in a courteous, efficient, and friendly manner is all customer and employee interactions
  • Interacts with customers in a manner to ensure customer satisfaction
  • Greets customers courteously
  • Serves customers quickly, Does not allow back-ups or snags in serving lines
  • Serves customer food and beverage orders quickly, in proper portions, in a courteous    demeanor
  • Demonstrates a complete understanding of daily menu items and explains same to        customers accurately
  • Relays relevant comments from customers directly to supervisors
  • Interact with customers and resolves customer complaints in a friendly and service        oriented manner
  • Consistently exhibits the ability to keep up with peak cafeteria hours and does so           calmly, accurately and efficiently
  • Checks to ensure that all display foods are merchandised attractively per standards
  • Serve food neatly and attractively per standard

Physical Safety

  • Ensures corporate and OSHA safety standards are followed
  • Follows principles of sanitation and safety in handling food and equipment
  • Cleans up spills in the dining area, his/her own work area immediately.

Qualifications:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Benefits working at AT&T Hotel and Conference Center for FLIK/Compass:

 
  • Paid Vacation Days (after 90 days of employment)
  • Annual Merit Increases
  • 11 Paid Holidays (after 90 days of employment)
  • Ride the Bus for Free
  • Free Daily Shift Meals
  • Lockers & Locker Rooms with Showers
  • Discounted Monthly UT Garage Parking
  • Discount Gift Shop offerings
  • Referral Bonus $

We are owned by UT Austin and managed by Compass Group North America, a diversity growth-oriented organization. Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for ALL associates. EOE & AA Employer M/F/D/V.

AT&T Hotel and Conference Center participates in E-Verify. Applicants must have valid and legal work authorization in the United States.

Job Tags

Full time, Immediate start, Shift work,

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